Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel

Albany, NY United States of America

93 Reviews

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Cancellation Policy

Non-Refundable

Please double check your dates and have a safe trip

Please select dates and room to view cancellation policy

Amenities

Conference space size (meters) - 3
Pets Allowed
Free WiFi
Conference space size (feet) - 28,000
Free newspapers in lobby
Bar/lounge
Meeting Rooms
Restaurant
Indoor pool
Conference space
Fitness facilities
Free airport transportation

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About Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel

Property Location
Located in Albany, Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel is in the business district, a 4-minute drive from Colonie Center Mall and 6 minutes from Siena College. This hotel is 4.3 mi (7 km) from Crossgates Mall and 5.2 mi (8.4 km) from University at Albany.

Rooms
Stay in one of 322 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Don't miss out on the many recreational opportunities, including an indoor pool, a 24-hour fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, wedding services, and a fireplace in the lobby.

Dining
Enjoy a satisfying meal at Mr. D's serving guests of Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Albany? This hotel has 23433 square feet (2177 square meters) of space consisting of a conference center and 14 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

The Fine Print

Hotel Cancellation Policy

Please select dates and room to view cancellation policy

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

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Recent Reviews from TripAdvisor

93 Reviews

Renovated Hotel - Still Musty

ReviewedMay 14, 2024

TravelingDavid613

I have been to the Desmond Hotel numerous times over the years for conferences. The hotel became run-down and smelled musty so we moved to another local hotel. We are now back at the Desmond. The hotel has been completely renovated. Rooms are very nice, beds are comfortable, front desk...more

Not a fan

ReviewedMay 12, 2024

Patty M

Was here today for mother's day brunchHusband was sick-did the right thing and stayed home.Desmond said they still had to charge ($70) for him,fine, but I asked if we could get a to go meal and they said for food safety reasons no they couldn't. I ran a food service operation and see no...more

Excellent customer service

ReviewedApril 14, 2024

Wander30291910935

My company was hosting an event at this location. I was not able to join the reception as I was checking in guests. Patti, one of the banquet servers, saw me and asked if I wanted anything to eat. When I hesitated, she reviewed the menu with me, and asked what she could bring to me. I told...more

Excellent

ReviewedApril 7, 2024

Jim S

Excellent service, very friendly hotel staff from the front desk to the people taking care of the rooms. The hotel has a cool layout and super quiet. Also recommend eating at Mr. D's, waiter Bill Spinosa was great, super friendly and concerned. Food is excellent

Negative to Positive

ReviewedMarch 19, 2024

Lucero P

Clean, comfortable room! Bartender was a bit rude at Mr. D’s made it seem like it’a not a family friendly place . However the morning waiter was amazing! His name is Bill! Definitely made my overall stay go from negative to positive. Thanks Bill!

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Best Ratings & Value
All Getaways Market Pick hotels boast classifications of 3 stars and above, high customer ratings, the most desirable locations, and great value.

Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel | Albany (2024)